Shipping policy
Shipping Policy
Last Updated: 28/07/2026
Thank you for shopping with mustywatchesandco. Below you'll find information about our shipping process.
Order Processing
- Orders are processed within 3–5 business days after payment has been successfully confirmed.
- Orders are processed Monday through Friday, excluding weekends and holidays.
- Once your order has been shipped, you will receive a confirmation email with tracking information (when available).
Shipping Time
After your order has been processed, estimated delivery time is approximately 10 business days.
Please note that delivery times are estimates and may vary depending on:
- The shipping carrier
- Your location
- Weather conditions
- Customs clearance (for international orders)
- Peak holiday seasons or unexpected shipping delays
Shipping Delays
While we strive to deliver all orders on time, we are not responsible for delays caused by shipping carriers, customs, severe weather, or other circumstances beyond our control.
Incorrect Shipping Information
Customers are responsible for providing a complete and accurate shipping address. We are not responsible for orders delayed, lost, or returned due to incorrect or incomplete shipping information provided at checkout.
Lost or Stolen Packages
Once a package has been handed over to the shipping carrier and marked as delivered, we are not responsible for lost or stolen packages. If you experience an issue, please contact the shipping carrier directly.
Contact Us
If you have any questions regarding your order or shipping, please contact us at:
Email: mustywatchesandco@gmail.com
We are happy to assist you.